The Effective Subject Matter Expert2018-10-12T16:11:19+00:00


Training for Trainers


The Effective Subject Matter Expert

This mastery-level interactive workshop builds and polishes the skills necessary for Subject Matter Experts (SMEs) to facilitate adult learning. As they work with real-life training content, participants practice presenting information, being efficient, facilitating group discussion, setting up and debriefing exercises, and providing productive learner feedback.

Experience Level

sme training

Medium to High

Overview

Duration: 3 days
Maximum Enrollment: 8
Number of Instructors: 2
Location: Client Site

Degree of Coaching

High: coaching occurs in the main classroom, private video-review coaching follows every in-class exercise

Intended For

Subject Matter Experts asked to deliver training

The Effective Subject Matter Expert

Training for SMEs to be expert facilitators of learning

Throughout the class, participants apply the principles of The Orderly Conversation to their own real-life training content.

Participants in this training for trainers program learn to

  • Understand their dual role as experts and as facilitators of learning
  • Engage learners in a productive learning conversation
  • Frame the training with clear expectations and learning objectives so that learners understand why they should participate and how the training applies to the work they do
  • Create the conditions for a fruitful exchange of ideas and facilitate the learning process
  • Weave in their personal stories to make the training content come to life
  • Deliver visual aids effectively (even content prepared by others)
  • Be concise
  • Listen effectively to connect dots and identify common themes
  • Encourage and control discussions
  • Work with co-trainers
  • Manage difficult people and situations
  • Set up and debrief learning activities

Additional Post-Workshop Skill-Reinforcement Options

In addition to the skill-reinforcement resources included in eCoach, consider these options:

Training for Virtual Meetings: The skills required to present and train virtually are an extension of the skills required in face-to-face situations. If your trainers present virtually, consider adding a virtual post-workshop session to help them be more successful in the online environment.

Dress Rehearsal Coaching: To help workshop participants succeed, especially when the stakes are high, consider adding post-workshop coaching. This hour-long one-on-one follow-up takes place virtually and may be conducted any time after the workshop. Individuals always work with one of the instructors from their workshop to ensure continuity and mutual trust.

Communication Training Yields Business Results

We believe that business communication training must focus on business results: making work easier, employees more successful, workplaces more cooperative, and goals more attainable.

Getting Business Done and Growing Leadership Capability: Everything we do is designed to help people get business done and grow their capabilities. While a particular workshop may focus on a specific business goal—closing a deal, making a decision, learning something new, or gaining alignment—every workshop is designed to help the participants be more comfortable, effective, and confident communicators. When employees communicate more effectively, leadership capability increases and careers advance. This brings positive results to your team and company.

Private Coaching and Video Review: Capturing learners on video as they work on their real-life content, which is followed by private video playback and coaching, is an essential element to this training. It helps workshop participants understand their natural strengths (and weaknesses). As they grow their self-awareness, they can apply what they learn in class to the variety of situations they face outside of it.

Workshop Tailoring

During the tailoring process, Turpin modifies the workshop to meet the specific needs of the business and each individual attending the training.

Blended Learning

We believe in a blended learning approach. eCoach is how we do it.

sme training

Online Pre-work

Participants complete an online needs assessment.

Skill Reinforcement

After the workshop, participants have access to a host of job aids and tools to help them apply what they learn to situations they face outside the training room.

Get the Conversation Started

773-294-1566
info@turpincommunication.com

contact us

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