Instructor Certification for “The Orderly Conversation”

The DIY solution for consultants and enterprise L&D

Turpin Communication conducts certification programs for professional trainers to train their employees (or clients) on our methodologies and the concepts explored in The Orderly Conversation. This presentation skills train-the-trainer program is a good solution if you’re looking for scalable, cost-effective ways to bring the business benefits of more effective communication to your enterprise (or clients). Offered for both live instructor-led workshops and virtual delivery.

Instructor Certification for “The Orderly Conversation”

The DIY solution for consultants and enterprise L&D

The Certification Process

Step 1: Read The Orderly Conversation and study the primary concepts introduced in the book.

Digging into the concepts will give you a good sense of whether our methodology is a good fit for you.

Step 2: Send us a video of you in action in the training room.

The quality of the video isn’t important, but the quality of how you conduct yourself in front of a room of adult learners is. Once we receive your video we’ll set up an interview so that we can get to know one another.

Step 3: Attend “Mastering Your Presentations,” a 2-Day Public Workshop in Chicago.

Participating in a workshop serves several purposes. First, it will allow you to experience the program as a learner. You’ll also be able to observe how experienced facilitators present the material, manage the video-review process, and create a safe environment for the participants. You’ll also hone your own presentation skills along the way.

Step 4: Attend a 3-Day Train-the-Trainer certification session led by the authors.

During this intensive (and perhaps one-on-one) training, you will learn the skills, techniques, and methodologies behind Turpin’s success in the training room. Throughout the certification process, you will learn, practice, and refine:

  • How to expertly present the theory underlying The Orderly Conversation and its supporting concepts
  • How to model Turpin facilitation techniques
  • How to manage all aspects of the workshop with our teaching tips
  • How to deliver feedback to presenters using Turpin’s SORT Coaching Model (Self-assessment, Observation, Recommendation, Tied back to goal)
  • How to facilitate group feedback
  • How to listen and respond to your audience in a way that encourages participation and class engagement
  • How to handle participants’ questions, concerns, and pushback
  • How clients have tailored the workshop objectives to meet the unique needs of their participants

You’ll also learn to manage class logistics such as

  • Using an LMS to enhance learning and provide pre-work and post-workshop skill reinforcement
  • Type of camera to use and how to use it
  • How to adjust the session for big groups or trim the training down to one day

Upon successful completion of the Train-the-Trainer, you will be certified to lead a workshop called The Orderly Conversation: Presentation Skills to Move Business Forward. In addition, you will receive

  • Step-by-step facilitation guide
  • Trainer deck with embedded instructional videos
  • Guide for answering learner FAQs
  • Recommendations for follow-up skill reinforcement activities
  • Access to digital versions of all facilitator materials
  • Access to Turpin coaches for when you need advice
  • Sales copy
  • Marketing copy and logos to use in internal marketing

Recertification is required every three years.

Step 5: Schedule and conduct your workshops.

As a Certified Orderly Conversation trainer, you are required to purchase a Course Materials Packet for each person attending your training. Each packet includes everything attendees will need for the workshop including

  • Participant Guide
  • Framing Strategy Worksheet
  • A copy of The Orderly Conversation: Business Presentations Redefined
  • A copy of The Orderly Conversation: A Field Guide
  • Course evaluation
  • Certificate of completion

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