Business Communication Coaching | Turpin Communication

Welcome to Turpin Communication

Communication Training Solutions for Business Professionals

When Communication Works, Everything Works

Leaders, managers, and professionals today are in a constantly evolving business world. What was learned 10 years ago may no longer work in today’s environment and may be detrimental to success, productivity, and earning potential.

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Our Services

Communication Skills We Teach

Business Presentations

The primary purpose of our training for business presenters is to reframe presentations as Orderly Conversations because presentations are…

Technical Communication

Highly technical people face a challenging task when presenting information to others who do not share the same level and type of knowledge…

Training & Facilitation

Training programs must be delivered with a focus on relevance and efficiency because the business is paying for results…

Leadership Communication

Effective business leaders motivate, guide, instruct, and inspire others to take action. We help leaders achieve these goals…

Team Collaboration

When functional teams participate in Turpin workshops, individual members enjoy a host of secondary benefits beyond an…

Sales Communication

Closing B2B deals requires a combination of artistry and skill. To reach the highest level of success, relationships must be developed and nurtured…

Meeting Facilitation

When meetings are facilitated well, attendees contribute, decisions are made, and business moves forward.

Virtual & Hybrid Communication

Adapting communication skills to the virtual world has now become a corporate imperative. With Turpin’s Virtual & Hybrid Communication Skills training, your organization can thrive in this new environment.

Full Course Catalogue

Turpin offers a wide array of courses and coaching to help make communication in your organization one of its strengths. Explore all the available courses today!

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Elevate your team's communication skills with next-level training.

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The Turpin Difference

Our Approach

Skill-building Workshops (F2F, Hybrid, Virtual)

Turpin’s skill-building workshops provide the techniques and tools that managers, leaders, and individual contributors need to communicate effectively…

Private Coaching

Our private coaching provides one-on-one communication consulting that is highly tailored…

Presentations and Webinars

Turpin regularly holds public webinars and conducts private, customized webinars, conference presentations, and corporate lunch and learns…

The Orderly Conversation | Turpin Communication

What Makes Us Unique?

Our Methodology

Our methodology is based on our book, The Orderly Conversation®, a groundbreaking resource that offers a proven, practical approach to delivering presentations that move business forward.

We see it time and again; clients come to us with concerns that their teams are missing something in their communication skill set but aren’t quite sure what it is or how they can fill in the gaps. Their communication approach feels outdated or no longer relevant in the modern business context. To further complicate things, a cluttered pool of training providers makes it daunting to decide who to turn to for help. This results in difficult or ambiguous business communication, loss of sales and profits, and stalling or falling behind in career progression.

Fortunately, Turpin Communication can help.

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Our Proven Process

Our sole focus is improving business communication so that business gets done. We work closely with our clients to develop and deliver training and coaching that enables employees to succeed, no matter what challenges they face. Our training focuses on specific business goals, such as closing a deal, making decision-making easier, aligning teams, and growing leadership capability.

Schedule a Discovery Call

We will discuss your team’s specific communication challenges, struggles, strengths, and weaknesses.

Get a Customized Plan

You’ll receive a customized and comprehensive training plan designed to meet your team’s needs and goals.

Receive Expert Training

Our expert communication coaches will deliver training that will strengthen individual and team communication within your organization.

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Discover Turpin Communication

About Us

Turpin Communication was created in 1992 to provide the best business communication skills training available. We are a team of curious, empathetic realists dedicated to the idea that effective, efficient workday communication is possible for everyone.

We build relationships with clients on a foundation of transparency, trust, responsiveness, and respect. In the training room, we are tireless in our desire to understand the unique challenge each learner faces and find the simplest, most practical path to improvement.

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Upcoming Webinars

Join Our Upcoming Webinars

Feedback Without Fear: Coaching that Builds Employee Engagement & Retention (free webinar)

September 3, 2025 10-11 am CT | 11 am-12 pm ET

Looking for a Speaker?

Feature Turpin Communication and The Orderly Conversation at your next leadership, sales, or learning event or conference. Contact us today

Testimonials

What Our Clients Say

“… really insightful, and I appreciate the depth of this feedback, both for myself and my directs… for example {X participant} just facilitated for the first time in a ‘real’ setting yesterday and crushed it. We have really seen a difference in her confidence.”

VP of Leadership & Learning

- Global Management Services Company

“I was very pleased with the training the Turpin team provided to our client service teams. It was well received by the management team as well as all the learners that participated. The teams were engaged, took all the role plays seriously, provided solid feedback, and learned from other each other. They will be able to put this training to work, and we will have more effective client interactions because of it, which ultimately helps us maintain and grow our client base. Well done to the Turpin team!”

Assistant Vice President

- Global Property Insurance Company

“Thanks for sharing your expertise. We’re seeing results already!”

IT Assistant Manager

- Virtual Meetings That Work Webinar Attendee

[The most valuable part of the program was…] “Practicing in a safe environment with valuable feedback, particularly on how we use the space in the room.”

Account Engineering Group Manager

- Insurance Company Employee, Workshop Attendee

“The training went phenomenally well. Of the four classes in the leadership program, Turpin’s was the best. Very well received.”

Lead Leadership Development Consultant

- Federally Funded Research Non-Profit Client

“This is the best real-world sales training I have received on how to give a presentation: from organizing to delivering. Thank you for helping me grow professionally.”

Sales Manager

- Medical Supplies Manufacturer Employee, Workshop Attendee

“I attended one of these today and it was really enlightening. And this isn’t my first rodeo with webinars on how to webinar! Great easy-to-use tools were shared.”

Director of Learning & Development

- Fortune 500 company, Virtual Meetings That Work Webinar Attendee

“Working with you all has been a real treat and we highly value your partnership, friendship, and the wealth of knowledge and expertise that you share – we are truly grateful!”

Learning Delivery Manager

- Higher Education Client

“Thank you very much; very informative and well presented!”

C-Suite Executive

- Leadership Communication in the Virtual World Webinar Attendee

Blog

Read Our Latest Blogs

Two Guiding Principles for Effective Meetings and Presentations

We shot a few videos recently focusing on some of the fundamental aspects of our work. Here are two that define meetings and presentations as Orderly Conversations. Understanding the consequences of that definition helps facilitators plan and run more effective meetings. Meetings and Presentations are Not Speeches Transcript: “When it comes to improving face-to-face communication,…

Group of people around a table conducting a hybrid meeting with people on a monitor joining virtually.

Meeting the Hybrid Challenge

Like it or not, hybrid meetings (some people in a room together and others logging in virtually) seem to be here to stay. We’ve all gone from “I’d better learn to use Zoom” to clicking on Join Meeting in our sleep. However, mastery of the software doesn’t mean mastery of the process of planning and…

Four people actively listening to the speaker in a meeting at a round table.

Three Steps to Improve Listening Skills

Active listening is one of the many communication skills we help our clients develop in our communication skills workshops. Like so many communication skills, we need to be intentional in their use until they develop into a habit. Recently, I read an article in the Harvard Business Review titled “What Is Active Listening” by Amy…