Blog
Three Reasons You May Need an Executive Presentation Coach
Most “business-y” jobs, whether for-profit or non-profit, involve business presentations. From the bottom of the org chart to somewhere in the middle, most people’s presentations are to their internal teams, customers, or occasionally, to leadership. But what about once you [...]
Nurturing High-Stakes Relationships with Client Teams
When people participate in Turpin workshops, individual members and teams enjoy a host of secondary benefits beyond greater comfort with their own communication skills. Managers and leaders are often pleasantly surprised by how team meetings become more efficient, leadership skills [...]
Virtual Meetings: What We’ve Learned About the Human Side of Communication
We’ve all been meeting virtually for a long time now, and there is no shortage of articles, videos, webinars, and books on how to do it “right.” Most of those resources focus on the technical stuff. This article will focus [...]
Business Success Depends on Soft Skills
Over the last several decades, our economy has shifted from one with lots of rote work, whether blue-collar or white-collar, to one in which routine tasks are automated. This means that tasks still dependent on human input are more complex [...]
When Confusion is Caused by Multiple Training Vendors
When people participate in Turpin workshops, individual members and teams enjoy a host of secondary benefits beyond greater comfort with their own communication skills. Managers and leaders are often pleasantly surprised by how team meetings become more efficient, leadership skills [...]
What We Can Learn From Gen Z Communication
Communication style evolves over generations. In the 1930s, you may have heard something along the lines of "Oh, yes, rather. I mean, it's jolly good of you. Of course, absolutely—must be in on the jolly old sweep, what?" This is [...]
Leading Employees: A Balancing Act
It’s such a tired old saw: “Dress for the job you want, not the job you have.” Tired or not, there’s wisdom in it, but the idea only works if ambitious employees take it beyond just how they dress and [...]
16 Signs Your Company Should Invest in Communication Training
We’ve been talking recently about our collective experience with communication challenges in the various places we’ve all worked. One topic that keeps coming up is how often what seems like a problem with process, productivity, or achieving benchmarks ultimately turns [...]
Five Things VIRTUAL Learners Want Us to Know
A while back, I wrote a blog post about what learners really want trainers to know about their experience and expectations in a learning environment, especially when it comes to the instructor setting ground rules. We thought that since virtual [...]