Hybrid Meetings: Being a Productive Participant
In our first post on hybrid meetings, we talked about best practices for managing focus when leading meetings with some people in the room and [...]
Hybrid Meetings: Projecting Professionalism
One of the many interesting observations from the pandemic is the evolution of people’s Zoom backgrounds. Initially, everyone was excited to play with the virtual [...]
Hybrid Meetings: Managing the Focal Point
I write this as pandemic restrictions begin to lift, and companies are finalizing plans to return employees to their physical offices. However, one thing the [...]
Dry Runs: The Key to Training Readiness in the Virtual World
In our book, Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning, Dale Ludwig and I encourage trainers (and subject matter experts turned [...]
New Book: The VIRTUAL Orderly Conversation
The year 2020 will be remembered for many things, most of them incredibly sad, frightening, and shocking. In this global context, the frustration we all [...]
Leading Remote Teams During Challenging Times
I am writing this article on March 10, 2020. If your organization is like many others, you’re worried about the spread of Coronavirus and what [...]
The Orderly Conversation Defined
One of the most important things for business communicators to understand is the distinction between a speech and a presentation. They are not the same. [...]
Business Communication in a Virtual World
During every communication workshop we deliver, whether it’s for presenters, facilitators, or trainers, there’s one frustration we hear repeatedly. No one likes to conduct business [...]