Building Facilitation Training Skills for Faculty Members
When people participate in Turpin workshops, individual members and teams enjoy a host of secondary benefits beyond greater comfort with their own communication skills. Managers [...]
Virtual Meetings: What We’ve Learned About the Human Side of Communication
We’ve all been meeting virtually for a long time now, and there is no shortage of articles, videos, webinars, and books on how to do [...]
Five Things VIRTUAL Learners Want Us to Know
A while back, I wrote a blog post about what learners really want trainers to know about their experience and expectations in a learning environment, [...]
Managing Conflict in Virtual Meetings
This article was inspired by a question posed by a client in a recent virtual workshop. She asked: If you are part of a virtual [...]
Leadership That Fosters Successful Hybrid Meetings
In other blog posts, we’ve been talking about hybrid meetings: how to lead them successfully, how to practice good participation behaviors, and even how to [...]
Hybrid Meetings: Being a Productive Participant
In our first post on hybrid meetings, we talked about best practices for managing focus when leading meetings with some people in the room and [...]
Hybrid Meetings: Projecting Professionalism
One of the many interesting observations from the pandemic is the evolution of people’s Zoom backgrounds. Initially, everyone was excited to play with the virtual [...]
Hybrid Meetings: Managing the Focal Point
One thing the pandemic has shown is that people can work efficiently from home. A lot of major corporations, including Salesforce, Google, and Amazon, are working on a [...]
Dry Runs: The Key to Training Readiness in the Virtual World
In our book, Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning, Dale Ludwig and I encourage trainers (and subject matter experts turned [...]
New Book: The VIRTUAL Orderly Conversation
The year 2020 will be remembered for many things, most of them incredibly sad, frightening, and shocking. In this global context, the frustration we all [...]