Managing Conflict in Virtual Meetings
This article was inspired by a question posed by a client in a recent virtual workshop. She asked: If you are part of a virtual [...]
Leadership That Fosters Successful Hybrid Meetings
In other blog posts, we’ve been talking about hybrid meetings: how to lead them successfully, how to practice good participation behaviors, and even how to [...]
Hybrid Meetings: Being a Productive Participant
In our first post on hybrid meetings, we talked about best practices for managing focus when leading meetings with some people in the room and [...]
Hybrid Meetings: Projecting Professionalism
One of the many interesting observations from the pandemic is the evolution of people’s Zoom backgrounds. Initially, everyone was excited to play with the virtual [...]
Hybrid Meetings: Managing the Focal Point
One thing the pandemic has shown is that people can work efficiently from home. A lot of major corporations, including Salesforce, Google, and Amazon, are working on a [...]
Dry Runs: The Key to Training Readiness in the Virtual World
In our book, Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning, Dale Ludwig and I encourage trainers (and subject matter experts turned [...]
New Book: The VIRTUAL Orderly Conversation
The year 2020 will be remembered for many things, most of them incredibly sad, frightening, and shocking. In this global context, the frustration we all [...]
Leading Remote Teams During Challenging Times
If your organization is like many others, you’re worried about the spread of Coronavirus and what it means to your people and your business. It’s [...]
The Orderly Conversation Defined
One of the most important things for business communicators to understand is the distinction between a speech and a presentation. They are not the same. [...]
Business Communication in a Virtual World
During every communication workshop we deliver, whether it’s for presenters, facilitators, or trainers, there’s one frustration we hear repeatedly. No one likes to conduct business [...]