We recently had a multi-phase engagement with a client during which we got to know their culture quite well. As is sometimes the case, the...
read moreThe Art and Science of Facilitation
September 28, 2022
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In recent posts, we’ve talked a lot about what to do when you’re the central speaker in a business situation. But there’s another role you...
read moreTeam Collaboration in the Workplace Pt. 1
September 7, 2022
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Maximize the Benefits and Reduce the Snags of Team Projects and Presentations In the first of a two-part series on team collaboration, we discuss the...
read moreOvercome Your Fear of Public Speaking
August 15, 2022
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You may have heard the adage that people fear public speaking more than death. In their 2012 study,¹ Karen Kangas Dwyer and Marlina M. Davidson proved...
read moreAvoiding the Perils of Proximity Bias in Hybrid Meetings
July 15, 2022
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One lasting effect of the pandemic has been an upheaval in people’s expectations of where and how they work. Job-seekers are targeting remote-only positions that...
read moreReturning to the Office: the importance of Emotional Intelligence in meetings
June 10, 2022
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A recent article at trainingindustry.com has us thinking about the importance of emotional intelligence, or EQ, as US businesses start to return to in-person work....
read moreVirtual Meetings: What We’ve Learned About the Human Side of Communication
May 26, 2022
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We’ve all been meeting virtually for a long time now, and there is no shortage of articles, videos, webinars, and books on how to do...
read moreWhat We Can Learn From Gen Z Communication
April 26, 2022
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Communication style evolves over generations. In the 1930s, you may have heard something along the lines of “Oh, yes, rather. I mean, it’s jolly good...
read more16 Signs Your Company Should Invest in Communication Training
March 14, 2022
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We’ve been talking recently about our collective experience with communication challenges in the various places we’ve all worked. One topic that keeps coming up is...
read moreManaging Conflict in Virtual Meetings
October 4, 2021
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This article was inspired by a question posed by a client in a recent virtual workshop. She asked: If you are part of a virtual...
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