What We Can Learn From Gen Z Communication
Communication style evolves over generations. In the 1930s, you may have heard something along the lines of "Oh, yes, rather. I mean, it's jolly good [...]
16 Signs Your Company Should Invest in Communication Training
We’ve been talking recently about our collective experience with communication challenges in the various places we’ve all worked. One topic that keeps coming up is [...]
Managing Conflict in Virtual Meetings
This article was inspired by a question posed by a client in a recent virtual workshop. She asked: If you are part of a virtual [...]
Returning to the Office: the importance of Emotional Intelligence in meetings
A recent article at trainingindustry.com has us thinking about the importance of emotional intelligence, or EQ, as US businesses start to return to in-person work. [...]
Leadership That Fosters Successful Hybrid Meetings
In other blog posts, we’ve been talking about hybrid meetings: how to lead them successfully, how to practice good participation behaviors, and even how to [...]
Hybrid Meetings: Being a Productive Participant
In our first post on hybrid meetings, we talked about best practices for managing focus when leading meetings with some people in the room and [...]
Hybrid Meetings: Projecting Professionalism
One of the many interesting observations from the pandemic is the evolution of people’s Zoom backgrounds. Initially, everyone was excited to play with the virtual [...]
Earn Trust by Making Your Destination Clear
Do you have that friend or family member who offers you a ride and then doesn’t look at a map or set their GPS app [...]
Hybrid Meetings: Managing the Focal Point
One thing the pandemic has shown is that people can work efficiently from home. A lot of major corporations, including Salesforce, Google, and Amazon, are working on a [...]
Leading Remote Teams During Challenging Times
If your organization is like many others, you’re worried about the spread of Coronavirus and what it means to your people and your business. It’s [...]