One of the benefits of defining business presentations as Orderly Conversations® is that we can guide learners’ improvement based on their individual responses to the...
read moreAdapting to Your Default Approach for Better Business Presentations
November 23, 2022 0 Comments
Emotional Intelligence (EQ): The Foundation of Great Leadership
November 22, 2022 0 Comments
If you’re a leader or an aspiring leader, emotional intelligence (EQ) is essential for your success. It helps you build relationships and communicate more effectively...
read moreMake it Easy: Be Careful with Acronyms and Jargon
November 22, 2022 0 Comments
A crucial but often neglected part of successful business communication is making it easy for your audience to understand what you are communicating. The use...
read moreThe Meeting Agenda: Your Trust-Building Contract
October 5, 2022 0 Comments
We recently had a multi-phase engagement with a client during which we got to know their culture quite well. As is sometimes the case, the...
read moreAvoiding the Perils of Proximity Bias in Hybrid Meetings
July 15, 2022 0 Comments
One lasting effect of the pandemic has been an upheaval in people’s expectations of where and how they work. Job-seekers are targeting remote-only positions that...
read moreReturning to the Office: the importance of Emotional Intelligence in meetings
June 10, 2022 0 Comments
A recent article at trainingindustry.com has us thinking about the importance of emotional intelligence, or EQ, as US businesses start to return to in-person work....
read moreWhat We Can Learn From Gen Z Communication
April 26, 2022 0 Comments
Communication style evolves over generations. In the 1930s, you may have heard something along the lines of “Oh, yes, rather. I mean, it’s jolly good...
read more16 Signs Your Company Should Invest in Communication Training
March 14, 2022 0 Comments
We’ve been talking recently about our collective experience with communication challenges in the various places we’ve all worked. One topic that keeps coming up is...
read moreManaging Conflict in Virtual Meetings
October 4, 2021 0 Comments
This article was inspired by a question posed by a client in a recent virtual workshop. She asked: If you are part of a virtual...
read moreIdentity, Expertise, and Assumptions: Managing Microaggressions in Meetings
August 19, 2021 0 Comments
As you know, companies are spending lots of money to improve diversity, equity, and inclusion (DEI) among their workforce and in their company culture. There’s...
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