In the post-pandemic world, the communication skills training we deliver takes place in both virtual and face-to-face environments. Surprisingly, as the pandemic wore on, we learned that, in some respects, virtual delivery is preferred. It’s easier to schedule and doesn’t require any travel costs. Face-to-face training still plays its role, of course, because it helps...
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The year 2020 will be remembered for many things, most of them incredibly sad, frightening, and shocking. In this global context, the frustration we all feel with virtual communication seems like such a small thing. We have to stay at home and work online every day? In the big scheme of things, that’s not even...
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If your organization is like many others, you’re worried about the spread of Coronavirus and what it means to your people and your business. It’s an uncertain, disquieting time for everyone. As we are already seeing, many organizations are making commonsense decisions to reduce travel and asking employees to work remotely. What that means, of...
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One of the most important things for business communicators to understand is the distinction between a speech and a presentation. They are not the same. The problem is not that people struggle to articulate the difference between the two or have a hard time distinguishing one from the other as an audience member. The problem...
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During every communication workshop we deliver, whether it’s for presenters, facilitators, or trainers, there’s one frustration we hear repeatedly. No one likes to conduct business virtually. Neither do I. However, virtual meetings, online training, webinars, and video conferences aren’t going away, so we might as well figure out how to present information and facilitate discussions...
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