Coaching Your SMEs to Facilitate Learning2018-10-12T16:12:44+00:00


Training for Trainers


Coaching Your SMEs to Facilitate Learning

how to coach smes

This mastery-level interactive workshop for Talent Development professionals builds the skills necessary for coaching Subject Matter Experts (SMEs) to facilitate adult learning.

This workshop is based on the book, Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning, which was co-authored by Dale Ludwig and Greg Owen-Boger, Turpin’s leadership team.

Experience Level

how to coach smes

Low to High

Overview

Duration: 2 days
Maximum Enrollment: 6
Number of Instructors: 2
Location: Client Site

Degree of Coaching

High: coaching occurs in the main classroom, private video-review coaching follows every in-class exercise

Intended For

Talent Development professionals who prepare Subject Matter Experts to deliver training

Coaching Your SMEs to Facilitate Learning

Techniques for improving SME-led training

Throughout this class, as new techniques are introduced, participants will deliver real-life training content and be coached on their performance. In this way, a second layer of coaching takes place as Turpin trainers explain the coaching techniques that they are using.

Participants in this training for trainers program learn how to coach SMEs to

  • Understand their dual role as experts and as facilitators of learning
  • Engage learners in a productive learning conversation
  • Frame the training with clear expectations and learning objectives so that learners understand why they should participate and how it applies to the work they do
  • Create the conditions for a fruitful exchange of ideas and facilitate the learning process
  • Play to their own strengths
  • Deliver visual aids effectively (even content prepared by others)
  • Be clear and concise
  • Encourage and control discussions
  • Weave personal stories into the training
  • Manage difficult people and situations
  • Set up and debrief learning activities
  • Provide productive learner feedback using the Turpin Communication SORT Coaching Model (Self-assessment, Observation, Recommendation, and Tied back to goal)

Additional Post-Workshop Skill-Reinforcement Options

In addition to the skill-reinforcement resources included in eCoach, consider these options:

Virtual Training: The skills required to present and train virtually are an extension of the skills required in face-to-face situations. If your trainers present virtually, consider adding a virtual post-workshop session to help them be more successful in the online environment.

Dress Rehearsal Coaching: To help workshop participants succeed, especially when the stakes are high, consider adding post-workshop coaching. This hour-long one-on-one follow-up takes place virtually and may be conducted any time after the workshop. Individuals always work with one of the instructors from their workshop to ensure continuity and mutual trust.

Communication Training Yields Business Results

We believe that business communication training must focus on business results: making work easier, employees more successful, workplaces more cooperative, and goals more attainable.

Getting Business Done and Growing Leadership Capability: Everything we do is designed to help people get business done and grow their capabilities. While a particular workshop may focus on a specific business goal—closing a deal, making a decision, learning something new, or gaining alignment—every workshop is designed to help the participants be more comfortable, effective, and confident communicators. When employees communicate more effectively, leadership capability increases and careers advance. This brings positive results to your team and company.

Private Coaching and Video Review: Capturing learners on video as they work on their real-life content, which is followed by private video playback and coaching, is an essential element to this training. It helps workshop participants understand their natural strengths (and weaknesses). As they grow their self-awareness, they can apply what they learn in class to the variety of situations they face outside of it.

Workshop Tailoring

During the tailoring process, Turpin modifies the workshop to meet the specific needs of the business and each individual attending the training.

Blended Learning

We believe in a blended learning approach. eCoach is how we do it.

how to coach smes

Online Pre-work

Participants complete an online needs assessment.

Skill Reinforcement

After the workshop, participants have access to a host of job aids and tools to help them apply what they learn to situations they face outside the training room.

Get the Conversation Started

773-294-1566
info@turpincommunication.com

contact us

Related Workshops

instructional design training

Instructional
Design

learn more

accidental trainer

Facilitation Training for
New and “Accidental” Trainers

learn more

facilitation training for trainers

Facilitation Training
for Experienced Trainers

learn more