Meeting & Facilitation Skills Training
Advanced Facilitation Skills
Advanced Facilitation Skills
Specialized techniques for leading high-stakes meetings
Throughout the class, participants apply the principles of The Orderly Conversation to their own real-life high-stakes meetings.
Participants in this training for high-stakes meetings learn to
- Set clear expectations and engage attendees in a comfortable, goal-oriented conversation
- Frame the meeting to communicate (1) purpose, (2) direction, and (3) context
- Create the conditions for a fruitful exchange of ideas and facilitate the interaction
- Deliver content using slides, flip charts, or handouts
- Listen effectively and reserve judgment
- Manage disengaged, difficult, emotional, and hostile attendees
- Connect dots and identify common themes
- Document discussions using flip charts or white boards and/or work with scribes and co-facilitators
- Set next steps and assign responsibilities
- Get the business of the meeting done effectively and efficiently
Additional Post-Workshop Skill-Reinforcement Options
Manager Support Program: Managers play a critical role in helping employees apply what they learn in class to the situations they face outside of it. To help managers support the learning, and when appropriate to do so, we provide guidance for setting expectations prior to the workshop and providing support after.
Training for Virtual Meetings: The skills required to lead a virtual meeting are an extension of the skills required in face-to-face situations. If your team meets virtually, consider adding a virtual post-workshop session to help them be more successful in the online environment.
Dress Rehearsal Coaching: To help workshop participants succeed, especially when the stakes are high, consider adding post-workshop coaching. This hour-long one-on-one follow-up takes place virtually and may be conducted any time after the workshop. Individuals always work with one of the instructors from their workshop to ensure continuity and mutual trust.
Communication Training Yields Business Results
We believe that business communication training must focus on business results: making work easier, employees more successful, workplaces more cooperative, and goals more attainable.
Getting Business Done and Growing Leadership Capability: Everything we do is designed to help people get business done and grow their capabilities. While a particular workshop may focus on a specific business goal—closing a deal, making a decision, learning something new, or gaining alignment—every workshop is designed to help the participants be more comfortable, effective, and confident communicators. When employees communicate more effectively, leadership capability increases and careers advance. This brings positive results for your team and company.
Private Video Review: Capturing learners on video as they work on their real-life content, which is followed by private video playback and coaching, is an essential element to this training. It helps workshop participants understand their natural strengths (and weaknesses). As they grow their self-awareness, they can apply what they learn in class to the variety of situations they face outside of it.