If you’ve ever worked with Subject Matter Experts (SMEs) in the training room, the title of this article is probably a familiar one. SMEs can and do go rogue. It’s not unusual for a Talent Development professional to lament the fact that the SMEs they work with don’t follow the facilitation guide or that they...
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Make Participating Easy
April 3, 2017
In this video, produced by the Association for Talent Development (ATD), Greg Owen-Boger, Turpin’s VP, discusses making learning easy for learners. Greg here with Turpin Communication. Learning can sometimes be difficult, but participating in the learning event should be easy. What that means is we need to create a safe, supportive environment for fruitful learning to...
read moreAdult Learners Aren’t Blank Slates
February 27, 2017
In this video, produced by the Association for Talent Development (ATD), Greg Owen-Boger, Turpin’s VP, reminds us to acknowledge our learners’ past experiences. Greg here with Turpin Communication. I think that one of the most important concepts that we need to understand for those of us in talent development is that adult learners are not blank slates....
read moreWhat a Weekend! Turpin Cares Rocked it for the Homeless
February 22, 2017
Turpin Cares is a project sponsored by Turpin Communication to help the homeless in Chicago. Each quarter our employees and “friendlies” get together to assemble Care Packages for distributing to those who are less fortunate than us. Last weekend, we assembled twenty-five care packages. Each one contains non-perishable food, health and hygiene products, and hand-knit...
read moreTrainers: Establish Context and a Reason to Participate
January 23, 2017
In this video, produced by the Association for Talent Development (ATD), Greg Owen-Boger, Turpin’s VP, discusses why providing context and reason to participate is important. Have you ever been sitting in a meeting, a presentation, or a training session and wondered what am I doing here? What are we trying to accomplish? Of course you have, and it happens all the time. And...
read moreAnnouncing Turpin Cares: a project to help Chicago’s homeless
January 17, 2017
Since 1992, Turpin Communication has been dedicated to helping our clients and their employees improve their communication skills. In these 25 years, we’ve always looked for ways to improve the services we provide. As part of our 25th anniversary year, we’re looking at new ways to improve, which is why we’re pleased to announce Turpin...
read moreGround Rules for Effective Meetings: A Pledge for Greater Efficiency
December 5, 2016
This infographic is intended for printing and hanging in your conference rooms. Please let us know if you have any feedback. Business meetings are held to get a specific piece of business done during a specific period of time. Everyone attending shares responsibility for the meeting’s success. Showing up on time, being prepared, and silencing devices...
read moreIs it Time to Wrangle Your Team’s Life-sucking Meetings?
September 20, 2016
Over the weekend, I was having coffee on the deck with our friends, Paul and Olive. We were discussing the week ahead. “I have nothing but meetings lined up next week,” Paul said. “I hate meetings. People show up late. Nothing ever gets done. Decisions aren’t made. And no one does what they’re supposed to...
read more“I Hate Dry Runs” (How To Make Training Prep Less Torturous)
September 14, 2016
Recently we were working with a group of trainers in a facilitation skills training workshop. During a conversation about how they preferred to prepare, one of them, we’ll call him Steve, said, “I hate dry runs, but we do them all the time. It’s a torturous process for me.” As a leader or manager of...
read moreEye Contact and Pausing… Is That All You Got?!
August 31, 2016
Some time back, Dale and I were the guest speakers on a webinar. The topic was about how we’ve redefined business presentations as Orderly Conversations. We were talking about the use of eye contact and pausing in order to get yourself engaged in the conversation. When we talk about being engaged as a presenter, we’re talking about...
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