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If you are a trainer or a SME who delivers training, one of your major responsibilities, and possibly one of your major challenges, is knowing how to use the conversation that takes place during training delivery to meet your learning goals. Some trainers welcome unplanned, spontaneous interaction with learners. Others prefer a more controlled Q&A...
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This is an excerpt from Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning.” In this excerpt, Dale Ludwig (Turpin Communication’s Founder) and Greg Owen-Boger (Turpin’s VP) discuss the importance of designing learning to play to the SME’s strengths. Learning conversations do not necessarily follow a logical path from A to B...
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This is an excerpt from “Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning.” In this excerpt, Dale Ludwig (Turpin Communication’s Founder) and Greg Owen-Boger (Turpin’s VP) redefine “adult learners” as “busy people at work.” Let’s begin by refining our understanding of business learners. Learning theory tells us that adult learners need...
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This is an excerpt from Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning.” In this excerpt Dale Ludwig (Turpin Communication’s Founder) and Greg Owen-Boger (Turpin’s VP) discuss the third of three fundamental principles for success in the training room. Design and Delivery Must Focus on Initiating and Managing the Learning Conversation...
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This is an excerpt from “Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning.” In this excerpt Dale Ludwig (Turpin Communication’s Founder) and Greg Owen-Boger (Turpin’s VP) discuss the second of three fundamental principles of success in the training room. Learning Events Succeed on Two Levels: Plan and Process Creating the conditions...
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2017 Was a Big Year We celebrated Turpin’s 25th year in business. In case you missed it, Dale wrote 25 Lessons Over 25 Years, which is an excellent read. During the year, we delivered a lot of training and coaching for our long-standing clients as well as a few new ones. Along with that, we reached several...
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Turpin Communication employees and “friendlies” were busy this holiday season (2017) supporting people in need through the Turpin Cares project. “We teamed up with Almost Home Chicago and the local Starbucks to provide gifts and pantry items to locals in need. Once everything was tallied up, the holiday project provided 40 individuals with gifts and a whopping 776 pantry...
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This is an excerpt from “Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning.” In this excerpt Dale Ludwig (Turpin Communication’s Founder) and Greg Owen-Boger (Turpin’s VP) discuss the first of three fundamental principles for success in the training room. Trainers and Learners Are Equals With a Shared Purpose Many SMEs come...
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This is an excerpt from “Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning.” In this excerpt Dale Ludwig (Turpin Communication’s Founder) and Greg Owen-Boger (Turpin’s VP) discuss the importance of selecting the right person for the SME-as-trainer job. It goes without saying that SMEs must be experts in the subject matter...
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On Saturday, November 18, 2017, Turpin Communication employees and “friendlies” came together to assemble 40 care packages for a group of homeless women in Chicago. Each package contained about $50 worth of food, toiletries, first aid items, gloves, and a hand-knit hat and scarf. They also included a lot of love and a personal handwritten...
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