Want to improve communication skills for yourself or your team?
Read our Blogs and download our Infographics for helpful tips, techniques, and advice you can put to use today.
In this video, produced by the Association for Talent Development (ATD), Greg Owen-Boger, Turpin’s VP, discusses why providing context and reason to participate is important. Have you ever been sitting in a meeting, a presentation, or a training session and wondered what am I doing here? What are we trying to accomplish? Of course you have, and it happens all the time. And...
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Since 1992, Turpin Communication has been dedicated to helping our clients and their employees improve their communication skills. In these 25 years, we’ve always looked for ways to improve the services we provide. As part of our 25th anniversary year, we’re looking at new ways to improve, which is why we’re pleased to announce Turpin...
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This infographic is intended for printing and hanging in your conference rooms. Please let us know if you have any feedback. Business meetings are held to get a specific piece of business done during a specific period of time. Everyone attending shares responsibility for the meeting’s success. Showing up on time, being prepared, and silencing devices...
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Over the weekend, I was having coffee on the deck with our friends, Paul and Olive. We were discussing the week ahead. “I have nothing but meetings lined up next week,” Paul said. “I hate meetings. People show up late. Nothing ever gets done. Decisions aren’t made. And no one does what they’re supposed to...
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Recently we were working with a group of trainers in a facilitation skills training workshop. During a conversation about how they preferred to prepare, one of them, we’ll call him Steve, said, “I hate dry runs, but we do them all the time. It’s a torturous process for me.” As a leader or manager of...
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Some time back, Dale and I were the guest speakers on a webinar. The topic was about how we’ve redefined business presentations as Orderly Conversations. We were talking about the use of eye contact and pausing in order to get yourself engaged in the conversation. When we talk about being engaged as a presenter, we’re talking about...
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As a leader, you expect your employees’ business communication to be effective and efficient. But is it? Too often, it’s not. (I’ve written about the business implications here.) However, it doesn’t have to be that way. To be effective and efficient, business interactions must succeed on two levels. Helping your employees understand this concept is the...
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As a presenter, when you are engaged in the conversation, you are connected to your thoughts and externally focused on the people you are speaking with. If you’ve been in business for any length of time, you know that some presenters are NOT engaged in the process. Not only are their presentations hard to listen...
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Have you ever attended a training event at work that began with the trainer delivering a set of ground rules for the class? If the answer is yes, the rules probably sounded like this. Good morning everyone! Before we get started, let me go over a few ground rules for today’s class. First, and most...
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Congratulations to Dale Ludwig, Turpin Communication’s Founder and President, for winning the Training Industry Readership Award at the Training Industry Conference & Expo in Raleigh, NC on May 10, 2016! The award is for his much-read article, “Let’s Get Serious about Live, Instructor-Led Training,” which was published in the fall 2015 edition of Training Industry...
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