Want to improve communication skills for yourself or your team?
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In our first post on hybrid meetings, we talked about best practices for managing focus when leading meetings with some people in the room and others participating remotely. But even if you’re not in the leadership role, you contribute to the efficiency and effectiveness of the hybrid meetings you attend. If you don’t make these...
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One of the many interesting observations from the pandemic is the evolution of people’s Zoom backgrounds. Initially, everyone was excited to play with the virtual backgrounds available online. I saw people log in from virtual versions of a dive bar, Versailles, and the bridge of the Starship Enterprise. Eventually, talking to colleagues who were literally...
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Learners come into our workshops absolutely certain of one hard-and-fast rule: never ever read from your slides. They look pretty bewildered when we respond with, “Well, it’s complicated,” rather than emphatic agreement. The problem with “never read from your slides” is that it often ends up meaning presenters glance at the slide as it comes...
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Do you have that friend or family member who offers you a ride and then doesn’t look at a map or set their GPS app because they’re so sure they know how to get to where they’re going? They may be confident that they know where they’re headed, but unless you already trust them—a lot—you...
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For too long, companies such as ours let it be other people’s business to create a more diverse, equitable, and inclusive world. What authority did we, a small boutique training and consulting firm, have when it comes to another organization’s DEI? In recent months, we’ve reconsidered. We have decided we do, in fact, have a...
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For too long, companies such as ours let it be other people’s business to create a more diverse, equitable, and inclusive world. What authority did we, a small boutique training and consulting firm, have when it comes to another organization’s DEI? In recent months, we’ve reconsidered. We have decided we do, in fact, have a...
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One thing the pandemic has shown is that people can work efficiently from home. A lot of major corporations, including Salesforce, Google, and Amazon, are working on a “hybrid” model that combines working in the office with working at home—either on a fixed schedule or as determined by the workload and need for in-person collaboration. The number of challenges...
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In the post-pandemic world, the communication skills training we deliver takes place in both virtual and face-to-face environments. Surprisingly, as the pandemic wore on, we learned that, in some respects, virtual delivery is preferred. It’s easier to schedule and doesn’t require any travel costs. Face-to-face training still plays its role, of course, because it helps...
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The year 2020 will be remembered for many things, most of them incredibly sad, frightening, and shocking. In this global context, the frustration we all feel with virtual communication seems like such a small thing. We have to stay at home and work online every day? In the big scheme of things, that’s not even...
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July 2020 marks Greg’s 25th year with Turpin Communication! So, it’s time to say congratulations and send out a very big “Thank You” to him. Some perspective: Turpin itself is 28 this year, so it’s easy to assume that Greg has been an equal partner pretty much from the beginning. But that’s not the case. In...
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