For too long, companies such as ours let it be other people’s business to create a more diverse, equitable, and inclusive world. What authority did we, a small boutique training and consulting firm, have when it comes to another organization’s DEI? In recent months, we’ve reconsidered. We have decided we do, in fact, have a...
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Being Inclusive When Your Audience Is Unknown To You, Part I
April 28, 2021
For too long, companies such as ours let it be other people’s business to create a more diverse, equitable, and inclusive world. What authority did we, a small boutique training and consulting firm, have when it comes to another organization’s DEI? In recent months, we’ve reconsidered. We have decided we do, in fact, have a...
read moreHybrid Meetings: Managing the Focal Point
April 28, 2021
One thing the pandemic has shown is that people can work efficiently from home. A lot of major corporations, including Salesforce, Google, and Amazon, are working on a “hybrid” model that combines working in the office with working at home—either on a fixed schedule or as determined by the workload and need for in-person collaboration. The number of...
read moreDry Runs: The Key to Training Readiness in the Virtual World
August 14, 2020
In the post-pandemic world, the communication skills training we deliver takes place in both virtual and face-to-face environments. Surprisingly, as the pandemic wore on, we learned that, in some respects, virtual delivery is preferred. It’s easier to schedule and doesn’t require any travel costs. Face-to-face training still plays its role, of course, because it helps...
read moreNew Book: The VIRTUAL Orderly Conversation
August 10, 2020
The year 2020 will be remembered for many things, most of them incredibly sad, frightening, and shocking. In this global context, the frustration we all feel with virtual communication seems like such a small thing. We have to stay at home and work online every day? In the big scheme of things, that’s not even...
read moreGreg Celebrates 25 Years with Turpin
August 3, 2020
July 2020 marks Greg’s 25th year with Turpin Communication! So, it’s time to say congratulations and send out a very big “Thank You” to him. Some perspective: Turpin itself is 28 this year, so it’s easy to assume that Greg has been an equal partner pretty much from the beginning. But that’s not the case. In...
read moreWhy Redefine Business Presentations?
March 25, 2020
In all of our workshops, a certain amount of unlearning has always taken place. Over time, we realized that everything we were helping presenters unlearn came from the world of speechmaking. Although presenters knew they were not delivering formal speeches, the assumptions they made and the strategies they used didn’t reflect that. They were simply...
read moreLeading Remote Teams During Challenging Times
March 10, 2020
If your organization is like many others, you’re worried about the spread of Coronavirus and what it means to your people and your business. It’s an uncertain, disquieting time for everyone. As we are already seeing, many organizations are making commonsense decisions to reduce travel and asking employees to work remotely. What that means, of...
read moreThree Must-Haves For Running Fruitful Business Meetings
April 1, 2019
Whenever you’re delivering a presentation or running a meeting, one of your primary responsibilities is to facilitate the discussion that takes place during it. After all, if your meetings or presentations were simply about the delivery of information without discussion of it, an email will do the job. As we all know, sometimes that doesn’t...
read morePresentation Skills Training: REDEFINED.
March 21, 2019
Josh Bersin wrote an interesting article on LinkedIn about the mismatch between academic education and job skills. What jumped out at me was research showing that while 72% of educational institutions believe newly educated workers are ready for work, only 42% of employers think the same. That’s a pretty big disconnect, but it’s one that I’m...
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