Have you ever attended a training event at work that began with the trainer delivering a set of ground rules for the class? If the...
read moreLecture is not a four-letter word: 3 ways to succeed when you’re doing the talking
I had a conversation over the backyard fence with one of my neighbors a couple of days ago. She was home for the weekend after...
read moreThree Steps to Improve Listening Skills
Active listening is one of the many communication skills we help our clients develop in our communication skills workshops. Like so many communication skills, we...
read moreThe Orderly Email: Best Practices That Will Enhance Your Brand
Most of our blog content focuses on presentations and meetings because that’s at the heart of our business. However, if you aim to be a...
read moreWhen Presenting, “The Ask” Doesn’t Have to Be Aggressive, Just Specific
Recently we delivered a workshop for a group of staff members at a Big Ten university. The group was made up of leaders from various...
read moreAdapting to a Presentation Space That’s Way Too Big
Question: What do you do when delivering a presentation in an entirely inappropriate room for your needs? Recently, I received a couple of questions about this...
read moreAnyone Can Be More Effective with Time
We learn a lot from the people we work with. Recently, on the last day of a workshop, one of our learners said that the...
read moreThe Art and Science of Facilitation
In recent posts, we’ve talked a lot about what to do when you’re the central speaker in a business situation. But there’s another role you...
read moreOvercome Your Fear of Public Speaking
You may have heard the adage that people fear public speaking more than death. In their 2012 study,¹ Karen Kangas Dwyer and Marlina M. Davidson proved...
read moreVirtual Meetings: What We’ve Learned About the Human Side of Communication
We’ve all been meeting virtually for a long time now, and there is no shortage of articles, videos, webinars, and books on how to do...
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