Organization Global Property Insurance Company
Trainees Engineers
Type of Training being Delivered Training for Subject Matter Experts (SMEs) to obtain faculty certification
Training Goal To establish a faculty certification program for instructors that will help them be effective facilitators of adult learning.
Business Challenge A global property insurance company uses Subject Matter Experts to deliver training to employees. The SMEs, primarily with engineering backgrounds, needed to simplify and focus complex information to meet their learning objectives. A major challenge for them is delivering slides, managing activities, and debriefing discussions using materials developed by their partners in Learning & Development. In 2017, the organization launched a state-of-the-art active learning classroom that all SMEs had to become comfortable working in.
Solution The training we developed helps the SMEs get comfortable in their role as facilitators of learning. This involved work on (1) presenting information clearly and concisely to meet learning objectives, (2) facilitating group discussions, (3) setting up and debriefing group activities, and (4) working comfortably in the high-tech rooms that are set up in pods. These workshops began in 2011 and continue today.
From a Leader I wanted you to know how much I thoroughly enjoyed working with the Turpin team these past few years – you are constant professionals, innovative, personable, hardworking, adaptable, offering great ideas for better classroom instruction and always raising the bar for a successful outcome. The certified facilitators … are more skilled, confident and polished in their delivery due to your top-notch coaching techniques. – Chief Learning Specialist
From a Learner I really did find your course to be most beneficial; definitely one of the better training classes that I have attended. As one of my colleagues said, “Too bad we didn’t get this class earlier in our careers”.