There’s something missing in the world of sales training, and your organization might be suffering the consequences. Your sales staff has learned about your products and services, they’ve learned to analyze their targets and understand their needs, and they’ve learned about negotiation. But without weaving in top-notch training that builds communication skills, your sales training...
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Is Your L&D’s Reputation as Good as You Need it to Be?
July 28, 2022
One of our clients, who is a senior leader in L&D, said to us recently after having had a difficult conversation with a regional manager about a botched training session, “If she can deliver training better than my staff can, then she should. If we aren’t exceptional in the classroom, we should look for different...
read moreAvoiding the Perils of Proximity Bias in Hybrid Meetings
July 15, 2022
One lasting effect of the pandemic has been an upheaval in people’s expectations of where and how they work. Job-seekers are targeting remote-only positions that give them the freedom to search for employment across the country or even globally and to work from wherever they are. Long-term employees are negotiating with their companies to stay...
read moreBuilding Facilitation Training Skills for Faculty Members
July 1, 2022
When people participate in Turpin workshops, individual members and teams enjoy a host of secondary benefits beyond greater comfort with their own communication skills. Managers and leaders are often pleasantly surprised by how team meetings become more efficient, leadership skills start to emerge, relationships blossom, and so on. We often hear that teams “Turpinize” their...
read moreThree Reasons You May Need an Executive Presentation Coach
June 13, 2022
Most “business-y” jobs, whether for-profit or non-profit, involve business presentations. From the bottom of the org chart to somewhere in the middle, most people’s presentations are to their internal teams, customers, or occasionally, to leadership. But what about once you move beyond that middle layer? What about when you are leadership? Leadership communication has different...
read moreReturning to the Office: the importance of Emotional Intelligence in meetings
June 10, 2022
A recent article at trainingindustry.com has us thinking about the importance of emotional intelligence, or EQ, as US businesses start to return to in-person work. Of course, EQ and its component parts—self-awareness, self-regulation, motivation, empathy, and social skills—have been considered an essential management skill set for decades. At the same time, in conversations we’ve been...
read moreWhy is meeting facilitation training important?
June 9, 2022
According to an article on MIT’s human resources blog, over 25 million professional meetings are held every day in the US. That’s a staggering amount of time spent away from the rest of the work employees are paid to do. Combine that quantity with the qualitative change in attitudes brought about by the pandemic and...
read moreNurturing High-Stakes Relationships with Client Teams
June 6, 2022
When people participate in Turpin workshops, individual members and teams enjoy a host of secondary benefits beyond greater comfort with their own communication skills. Managers and leaders are often pleasantly surprised by how team meetings become more efficient, leadership skills start to emerge, relationships blossom, and so on. We often hear that teams “Turpinize” their...
read moreHow to Make Your Business Presentations Successful
June 6, 2022
When it comes to business presentations, many people feel overwhelmed. They don’t know where to start, and they’re not sure what the best practices are. That’s where coaching comes in. A presentation coach can help you make your next presentation a success. They will help you learn presentation skills through coaching sessions and communication training....
read moreWhat Is Missing From Your Leadership Development Training?
May 25, 2022
When we are asked to develop a Leadership Communication training program for a client, it’s almost always because the leadership development training they’ve already invested in neglected to include a communication component. This article will address this major flaw in the leadership programs out there. Let’s think about what it looks like to lack real...
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