We shot a few videos recently focusing on some of the fundamental aspects of our work. Here are two that define meetings and presentations as Orderly Conversations. Understanding the consequences of that definition helps facilitators plan and run more effective meetings. Meetings and Presentations are Not Speeches Transcript: “When it comes to improving face-to-face communication,...
read more
Active listening is one of the many communication skills we help our clients develop in our communication skills workshops. Like so many communication skills, we need to be intentional in their use until they develop into a habit. Recently, I read an article in the Harvard Business Review titled “What Is Active Listening” by Amy...
read more
We spend a lot of time helping people succeed as trainers, meeting facilitators, and presenters. That work focuses on helping people initiate and manage the conversation that takes place in each of these settings. What we rarely focus on is the role of the people receiving the training, participating in the meeting, or listening to...
read more
When people participate in Turpin workshops, individual members and teams enjoy a host of secondary benefits beyond greater comfort with their own communication skills. Managers and leaders are often pleasantly surprised by how team meetings become more efficient, leadership skills start to emerge, relationships blossom, and so on. We often hear that teams “Turpinize” their...
read more
Something we can all relate to is being confused when sitting through a presentation. The presenter is talking in circles, and the slide on the screen is a jumbled mess. We struggle to make sense of the information on the slide, and then we realize we haven’t heard a thing the person has said. Sound...
read more
Anyone in the position of having to deliver similar content on a repeat basis faces the problem of how to keep things fresh. Maybe you’re in sales and have to talk about the same information in every sales call. Maybe you deliver the same presentation at different conferences. Maybe when rolling out an HR initiative,...
read more
When people participate in Turpin workshops, individual members and teams enjoy a host of secondary benefits beyond greater comfort with their own communication skills. Managers and leaders are often pleasantly surprised by how team meetings become more efficient, leadership skills start to emerge, relationships blossom, and so on. We often hear that teams “Turpinize” their...
read more
Recently we delivered a workshop for a group of staff members at a Big Ten university. The group was made up of leaders from various parts of the university’s expansive library. They were a fascinating group with truly interesting jobs. These individuals had been asked to meet with small groups of university donors in hopes...
read more
One of the benefits of defining business presentations as Orderly Conversations® is that we can guide learners’ improvement based on their individual responses to the tensions involved. Fundamentally, this tension is between what’s required to make a presentation an orderly process and what makes it a spontaneous interaction. Let’s break that down. Presentations Require Order ...
read more
When people participate in Turpin workshops, individual members and teams enjoy a host of secondary benefits beyond greater comfort with their own communication skills. Managers and leaders are often pleasantly surprised by how team meetings become more efficient, leadership skills start to emerge, relationships blossom, and so on. We often hear that teams “Turpinize” their...
read more