It’s easier (and less expensive) to set standards for communication early in an employee’s career than it is to course-correct later. It’s well-documented that employers are often underwhelmed by the soft skills of their right-out-of-college employees.
This is why we often supplement onboarding programs with baseline communication skills training. At other times we work with hi-potential employees ready to move into management positions. Regardless of program, the goal is the same: lay a foundation for effective communication that will last a lifetime.