Speaking Engagement Overviews

Greg Owen-Boger, Turpin's Vice President and half of the writing team of The Orderly Conversation (Dale Ludwig, Turpin's Founder and President, is the other), is available for keynotes, conference breakout sessions and corporate lunch & learns.

The Orderly Conversation:
Business Presentations Redefined

Audience: Everyday Business Presenters, Managers, & Leaders
Duration: 60 – 120 minutes

Session Overview
Business communication exists to move business forward. In a perfect world, that work is efficient and effective. Now think about the last presentation or meeting you attended. Was it efficient and effective?

No? You’re not alone. It’s time for a new approach, one that is practical and flexible enough to work in a variety of situations.

In this session, you will be introduced to the concept of The Orderly Conversation, which is a type of communication that combines a carefully organized message with flexible, spontaneous delivery. This means that while you prepare, you need to look ahead to the uncertainties of the conversation, and once the conversation starts, you need to adapt what was planned to what’s happening in the moment. And this is why the traditional approach of one-way speechmaking, which we all learned in school, falls short in the business setting.

This session is not about tips and tricks. Instead, it’s a serious, big-picture look at group communication. It’s about the skills and techniques you use to achieve your goal and manage the process effectively and efficiently.

You will learn to:

  • Engage listeners in a genuine conversation
  • Frame business conversations to provide context and relevance
  • Be spontaneous and think on your feet
  • Encourage participation while controlling the message and the room
  • Coach others using The Orderly Conversation techniques

One Person, Two Hats:
Coaching SMEs to be Expert Facilitators of Learning

Audience: Learning Professionals who design for or facilitate with Subject Matter Experts
Duration: 60 – 120 minutes

Session Overview
Bringing Subject Matter Experts (SMEs) into the training process can bring credibility, depth, and enterprise-wide perspective. It can also be frustrating for designers, co-facilitators, and learners because SME’s expertise—without proper guidance—rarely leads to effective learning.

Why? SMEs have learned to think about what they do from a single perspective. As trainers, they need to approach it from a broader one. While it’s easy to understand that an SME needs to comfortably wear both their Expert hat and a Trainer hat, the instructional design process needs to start with this concept in mind in order for them to do it effectively.

In this session we’ll explore the unique needs of SMEs and examine ways to design learning to help them be successful. We’ll also introduce new language and explore non-threatening coaching techniques to help them deliver the content effectively.

This session will include lively group discussion and activities. It will also include a self-assessment of your Default Approach and recommendations for adapting to it. The assessment may be used when working with SMEs back on the job.

You’ll learn how to:

  • Design slides that function both as good visuals and as guard rails to keep the SME on track
  • Weave the SME’s personal stories and experiences into the learning
  • Coach SMEs to lean on their strengths and address their weaknesses
  • Coach SMEs to make instructor-led learning as fruitful as possible

Engaging Learners in the Orderly Conversation:
No-Nonsense Techniques for Engaging Today’s Learner

Audience: Workplace Learning Professionals, Accidental Trainers, Learning Leaders
Duration: 60 – 120 minutes

Session Overview
An obstacle to effective training is learner apathy in the classroom. As trainers, we need to stay relevant in today’s tough market and take responsibility for moving participants from ho-hum observers to engaged and passionate learners.

But how? One way is to conduct training sessions as if they are Orderly Conversations. An Orderly Conversation is one that is (a) carefully organized, well-designed and documented, and (b) flexibly executed with lively participation and input from the entire group. When trainers and facilitators engage learners in this fashion, learners are more likely to invest in the learning outcome and apply what they’ve learned back on the job.

The theory behind the Orderly Conversation will be discussed along with insights and skills for engaging learners in the process. This will include cleaning out the old training toolbox to get rid of rusty rules, gimmicks, and anything else that simply doesn’t work.

Participants will also examine their own Default Approach to training. A Default Approach is the response trainers have to the tension between the orderly and the conversational. It is a measure of their comfort, habits, strengths, and weaknesses. Some trainers thrive while keeping things on track—planning, details, time management. Others thrive with the conversational dimension—being spontaneous, engaging listeners, encouraging discussion. While the influence of a trainer’s Default is felt throughout the process, it is often too subtle and unconscious to be noticed. The session will help speakers explore what their Default means for them and what they can do to manage it to their advantage in the classroom.

You will leave the session with:

  • A clear understanding of what it means to conduct an Orderly Conversation
  • An understanding of your Default Approach and how you can capitalize on your strengths and improve weaknesses
  • An action plan for moving learners from ho-hum observers to engaged and passionate learners
  • New language for coaching others in the learning field

Engaging Coworkers in an Orderly Conversation:
A Fresh Approach for High-Stakes Communication with Employees, Clients, (and Practically Everyone Else)

Audience: Managers, Leaders, HR Professionals
Duration: 60 – 120 minutes

Session Overview
We all speak in public and in private. Sometimes those discussions, presentations, sales conversations, and meetings go well. Other times? Not so much.

When the stakes are high, you might:

  • Get caught up in too many details
  • Experience nervousness
  • Get emotional
  • Feel as if you need to be perfect
  • Fail to persuade
  • Fail to think on your feet
  • Have a hard time bringing things back around after a derailment
  • Feel threatened if people don’t agree with you
  • Have difficulty managing time
  • Struggle delivering messages developed by others (that you may not even agree with)

At the heart of this session is the notion that presentations, meetings, one-on-one performance management discussions, sales conversations, hirings, and firings are all Orderly Conversations, a type of communication that combines a carefully organized message with flexible, spontaneous delivery.

More interactive than speeches, more structured than informal conversations, Orderly Conversations are uniquely powerful because they are both spontaneous and prepared. The challenge is that we each have an inherent preference for one side of the Orderly Conversation over the other. Recognizing (and adapting to) your Default Approach allows you to capitalize on your strengths and compensate for weaknesses.

This is not a session about tips and tricks. Instead, it’s a serious, big-picture look at group communication. It’s about the skills and techniques you use to engage people in the conversation and get your message across.

We’ll examine:

  • Engagement, thinking on your feet, and managing a genuine Orderly Conversation
  • Techniques to meet listeners where they are (so they are willing to move forward with you)
  • Your Default Approach and what it means to prepare to be spontaneous
  • Skills for encouraging participation in the conversation while controlling the message
  • New language for coaching others

Your Employees Are Your Organization’s Brand
Are They Communicating What You Want?

Audience: Employees who communicate with external audiences
Duration: 60 – 120 minutes

Session Overview
You’ve worked hard to establish your organization’s brand. Do your employees understand that they are stewards of the organization’s identity? Do they know why this is important?

We all communicate in public and in private. Sometimes those discussions, presentations, sales conversations, meetings, and even email exchanges go well. Other times? Not so much.

When time is tight and the pressure is on, it’s easy to cut corners, assume too much, cause confusion, or worse, come across as curt or uncaring. In everyday situations, the cost to your organization can be large. Even more so when the stakes are high. In this facilitated discussion, we’ll explore ways group communication can support a brand—or not.

At the heart of this session is the notion that business communications, which can take the form of presentations, meetings, one-on-one conversations, phone calls, and email, are all Orderly Conversations, a type of communication that combines a carefully organized message with flexible, spontaneous delivery. However, presenting information in a logical manner is only half of the equation. One must also listen fearlessly to the other people involved.

This is not a session about tips and tricks. Instead, it’s a serious, big-picture look at communication and how it affects a brand’s identity. It’s about the skills and techniques you use to engage people in the conversation and move business forward in a positive way.

We’ll explore:

  • Your organization’s brand identity and make sure that everyone is in alignment with it
  • Each person’s responsibility for being the “face” of your organization
  • Engagement, thinking on your feet, and managing a genuine Orderly Conversation
  • Techniques to frame each interaction in a logical way
  • Your Default Approach and what it means to prepare to be spontaneous
  • Skills for encouraging participation in the conversation while controlling the message
  • Ways to apply these concepts to verbal and written communication

Virtual Presentations That Work:
Breakthrough to Engage Clients and Staff

Audience: Virtual presenters and trainers
Duration: 60 – 90 minutes

Session Overview
It’s one thing to be clear, concise, and in control of your message when you’re speaking to a group of people in a live conference room setting. It’s an entirely different thing to keep audience members attentive and engaged when presenting virtually.

It’s not just learning how to run the meeting software. That’s the easy part. The real issues are (1) getting people to want to participate and (2) communicating well using the technology so that what you say is actually heard and understood.

In this practical session, delivered virtually or live, we explore the skills and techniques it takes to communicate effectively in virtual settings whether you’re conducting meetings, presentations, product demos, or video conferences.

Topics include:

  • Transferring face-to-face skills to the virtual environment
  • Engaging people you can’t see
  • Keeping people focused
  • Developing visual aids for online delivery
  • Planning and executing interactions that people want to participate in
  • Using video conferencing tools
  • Pros and cons of muting attendee phones
  • Using tools such as polls, chat, hand raising, and more
  • Using a host to manage the technology so that you can focus on content

 

Greg_CETS

Keynotes, Conference Presentations, and other Speaking Engagements

  • America’s Small Business Development Center (SBDC)
  • Association for Talent Development (ATD)
  • ATD Chapter Services
  • ATD Leadership Conference
  • ATD Chapters including:
    • Chicagoland
    • Bay Colonies
    • Central Indiana
    • Florida Suncoast
    • Greater Detroit
    • Golden Gate
    • Hawaii
    • Hawkeye Chapter
    • Heart of Illinois
    • Middle Tennessee
    • Northeast Wisconsin
    • South Central Wisconsin
    • South Florida
    • Southeast Wisconsin
    • Twin Cities
  • ATD Southeast Regional Conference
  • ATD TD Magazine
  • CASRO (Live and Virtual)
  • Chicago eLearning & Technology Showcase
  • CNA Actuarial Conference
  • Credit Union National Association (CUNA)
  • International Conference on E-Learning in the Workplace
  • KZO (Virtual)
  • L&D Talk Videocast
  • Morpace
  • NCSEA joint program with Rutgers University (Virtual)
  • Outstanding Presentations Workshop (Virtual)
  • Pace University
  • PresentationXpert (Virtual)
  • Public Allies Chicago
  • Qualitative Research Consultants Association
  • Training Industry International Conference
  • Training Magazine Events
    • Training Magazine Annual Conference
    • Training Magazine Learning 3.0
    • Training Magazine Online Learning Conference
    • Training Magazine Network (Virtual)
  • United Auto Workers – General Motors
  • Windy City Summit

 

Greg_HOI
Webinars that Work
Greg_ATDChi_1