Advanced Facilitation Skills

Specialized techniques for leading high-stakes meetings

This mastery-level facilitation skills workshop builds the skills necessary to facilitate high-stakes meetings. During the class, participants work on an upcoming real-life meeting (a strategic planning meeting, quality initiative, lean, or family council meeting, for example).

Learning Objectives

Participants receive extensive feedback as they practice managing the group interactions their meetings require. Using a real-life meeting ensures that in-class exercises are realistic and skills are practically applied back in the workplace. Taught by two instructors, the in-class exercises are video recorded and followed by private, instructor-led video review and coaching. This approach helps each participant grow their self-awareness and develop their skills. Participants will learn to

  • Set clear expectations and engage attendees in a comfortable, goal-oriented conversation
  • Frame the meeting to communicate (1) purpose, (2) direction, and (3) context
  • Create the conditions for a fruitful exchange of ideas and facilitate the interaction
  • Deliver content using slides, flip charts, or handouts
  • Listen effectively and reserve judgment
  • Manage disengaged, difficult, emotional, and hostile attendees
  • Connect dots and identify common themes
  • Document discussions using flip charts or whiteboards and/or work with scribes and co-facilitators
  • Set next steps and assign responsibilities
  • Get the business of the meeting done effectively and efficiently

Getting Business Done & Growing Leadership Capability
Everything we do is designed to help people get business done and grow their capabilities. While a particular workshop may focus on a specific business goal—closing a deal, making a decision, learning something new, or gaining alignment—every workshop is designed to help the participants be more comfortable, effective, and confident communicators. When employees communicate more effectively, leadership capability increases, and careers advance. This brings positive results for your team and company.

Blended Learning
Advanced Facilitation Skills includes pre-work and access to eCoach. Participants receive reusable job aids, reference materials, and their own in-class videos to help reinforce what they learn in class. Attendees also receive a copy of The Orderly Conversation: Business Presentations Redefined.

Private Coaching and Video Review
Capturing learners on video as they work on their real-life content, which is followed by private video playback and coaching, is an essential element to this training. It helps workshop participants understand their natural strengths (and weaknesses) and grow their self-awareness so that they can apply what they learn in class to the variety of situations they face outside of it.

Post Workshop Coaching
To help workshop participants succeed, especially when the stakes are high, consider adding post workshop coaching. This hour-long, one-on-one follow-up takes place virtually and may be conducted any time after the workshop. Individuals always work with one of the instructors from their workshop to ensure continuity and mutual trust.

As part of the tailoring process, Turpin works with you to understand the specific needs of each group of individuals and modifies the workshop accordingly. Because participants work on their own real-life situations, it’s often helpful to think of this session as a dress rehearsal for the next big meeting.

Intended For
Attendees should have some basic facilitation and presentation experience, but not everyone needs to be at the same level. Often a wide range of skills and experience provides the richest learning environment.

Advanced Facilitation Skills Specialized techniques for leading high-stakes meetings

Recommended Experience Level


Duration: 2 days

Maximum Enrollment: 8

Number of Instructors: 2

Degree of Coaching
High. Coaching occurs in the main classroom, and one-on-one coaching follows every in-class exercise.

Online Pre-work
Participants complete an online needs assessment and prepare the introduction for the meeting they’ll work on in class.

Skill Reinforcement
Provided through eCoach.

Optional post-workshop coaching is available.

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