Turpin takes a comprehensive, skill-building approach to facilitation skills trainingWe focus on the skills necessary for participants to execute whatever meeting facilitation situations they face. As particiapants work on their own real-life meeting, concepts are introduced, practiced, refined, and reinforced. This approach keeps learning grounded and realistic.
Three concepts central to The Orderly Conversation are woven into the fabric of all of Turpin’s meeting-facilitation skills sessions.
- Facilitating is an extension of presenting. No matter the purpose behind any facilitated event, the content needs to be organized and introduced appropriately. Doing so requires the same skills as presenting. Therefore, each session begins with developing those skills.
- Facilitators need to be keenly aware of what’s happening (and not happening) in the room at all times. This means that facilitators need to be engaged in the process. When they are engaged, they can balance the needs of the meeting with encouraging equal participation among everyone present.
- Everyone has what we call a Default Approach to facilitating. Some default to the control-based, agenda-driven side, sometimes stifling productive dialogue. Others encourage too much participation, losing control of the group. Understanding one’s Default—and making appropriate adjustments to make up for the associated weaknesses—is key to every facilitator’s success.
All Turpin workshops are tailored to the needs of the organization, team, or business unit, and individuals in the session. The process starts by identifying learning objectives and determining the degree of one-on-one coaching and skill reinforcement needed to best meet those goals. From there, we’ll find the right balance of variables to meet your business goals and the needs of the participants.
Most of our facilitation skills workshops include some form of pre-work and access to eCoach. Participants receive reusable job aids and reference materials to help them apply what they learn in class to the situations they face outside of it. Attendees in some workshops also receive a copy of The Orderly Conversation: Business Presentations Redefined.
Post Workshop Coaching
To help workshop participants succeed, especially when the stakes are high, consider adding post workshop coaching. This hour-long, one-on-one follow-up takes place virtually and may be conducted any time after the workshop. Individuals always work with one of the instructors from their workshop to ensure continuity and mutual trust.
Business meetings are held to get a specific piece of business done during a specific period of time.
Everyone attending shares responsibility for the meeting’s success. Showing up on time, being prepared, and silencing devices are important. But the person running the meeting also has an obligation to initiate an efficient, fruitful conversation.