RETHINK: Training Materials as In-the-Moment Job Aids

Greg Owen-Boger, VP Turpin Communication

In our work, we train and coach a lot of corporate trainers and subject matter experts (SMEs) to be more effective in the training room. Time and again we see them struggle with PowerPoint slides and facilitation guides. We see similar struggles when they’re using off-the-shelf training as well as when the training has been… Read more »

Business Meeting Contract: A Pledge for Greater Efficiency

This infographic is intended for printing and hanging in your conference rooms. Please let us know if you have any feedback. Business meetings are held to get a specific piece of business done during a specific period of time. Everyone attending shares responsibility for the meeting’s success. Showing up on time, being prepared, and silencing… Read more »

Breaking Free: 4 Things Nervous, Over-Preparing Presenters Can Do to Calm Down and Engage

Nervous presenter hides behind sheet of paper

I recently delivered a workshop for eight very nervous presenters. They were a great group and talked very frankly about their worries and concerns about presenting. Their nervousness stemmed from different things. For example, One of the presenters hated being the center of attention, so speaking to groups increased her anxiety. One was a non-native… Read more »

“I Hate Dry Runs” (How To Make Training Prep Less Torturous)

Recently we were working with a group of trainers in a facilitation skills training workshop. During a conversation about how they preferred to prepare, one of them, we’ll call him Steve, said, “I hate dry runs, but we do them all the time. It’s a tortuous process for me.” As a leader or manager of… Read more »

Eye Contact and Pausing… Is That All You Got?!

Engagement requires the intentional use of eye contact and pausing

Some time back, Dale and I were the guest speakers on a webinar. The topic was about how we’ve redefined business presentations as Orderly Conversations. We were talking about the use of eye contact and pausing in order to get yourself engaged in the conversation. When we talk about being engaged as a presenter, we’re… Read more »

Practicing to Deliver Perfect Training? Stop It

Originally published on Training Industry’s blog July 26, 2016 Given all the work leading up to a training session—assessing business and learner needs, instructional design, slide creation, and so on—it would be easy to assume that the preparation process is well understood and consistently executed. And it is, up to a certain point. However, there is… Read more »

Successful Presenters Engage People in a Conversation

As a presenter, when you are engaged in the conversation, you are connected to your thoughts and externally focused on the people you are speaking with. If you’ve been in business for any length of time, you know that some presenters are NOT engaged in the process. Not only are their presentations hard to listen… Read more »

2 Levels of Success in Business Communication

Originally published on Training Industry’s blog May 23, 2016 As a leader, you expect the people you work with to communicate effectively and efficiently. Too often, they don’t. Meetings waste time. Presentations fail to persuade and sometimes seem pointless. Employees disengage, and everyone dreads the next meeting. Much of this could be avoided if people remembered that all business… Read more »