The purpose of this self-assessment is to gather information about your experiences when communicating with clients. Throughout this engagement, we’ll address the wide range of communication situations you typically encounter when onsite with clients, including plant managers, engineers, mid- to lower-level employees, contractors, and senior executives.

The types of situations we’ll address include:

• Informal conversations and chance encounters that take place during inspections, on breaks, passing people in the hallways, during meals, and so on
• Impromptu higher-stakes conversations and meetings when managers and executives are involved
• Formal meetings such as closeout meetings, high-stakes inspection reports, and so on

We’ll also address email writing.

Unless specified, keep all of these situations in mind when answering the questions in this form.

Your responses (along with your co-workers’) may be discussed in a group setting during this engagement. If you prefer an answer to remain confidential, please make note of it.