You may have heard the adage that people fear public speaking more than death. In their 2012 study,¹ Karen Kangas Dwyer and Marlina M. Davidson proved...read more
When You’re Growing Fast and the Sales Team is Struggling
The consulting, medical, and financial services this client sells are not easy for decision-makers, coming from both healthcare and administration points of view, to grasp....read more
Is Communication Training Missing from Your Sales Training?
There’s something missing in the world of sales training, and your organization might be suffering the consequences. Your sales staff has learned about your products...read more
Is Your L&D’s Reputation as Good as You Need it to Be?
One of our clients, who is a senior leader in L&D, said to us recently after having had a difficult conversation with a regional manager...read more
Avoiding the Perils of Proximity Bias in Hybrid Meetings
One lasting effect of the pandemic has been an upheaval in people’s expectations of where and how they work. Job-seekers are targeting remote-only positions that...read more
Building Facilitation Training Skills for Faculty Members
The industry this organization serves was new and quickly evolving. The board of directors wanted to create a certificate program for their members in order...read more
Three Reasons You May Need an Executive Presentation Coach
Most “business-y” jobs, whether for-profit or non-profit, involve business presentations. From the bottom of the org chart to somewhere in the middle, most people’s presentations...read more
Returning to the Office: the importance of Emotional Intelligence in meetings
A recent article at trainingindustry.com has us thinking about the importance of emotional intelligence, or EQ, as US businesses start to return to in-person work....read more
Why is Meeting Facilitation Training Important?
Meeting Facilitation Training is more needed than ever. According to an article on MIT’s human resources blog, over 25 million professional meetings are held every...read more
Nurturing High-Stakes Relationships with Client Teams
This organization, which is nearly 100 years old, has been known among CFO circles as being pushy, expensive, and inflexible with risk control recommendations. This...read more