Shaping Employees’ Soft Skills Through Tailored Onboarding
We've previously talked about the crisis in soft skills in corporate America—clear communication, empathic audience analysis, effective meeting skills, and the like. What we're [...]
Business Success Depends on Soft Skills
Over the last several decades, our economy has shifted from one with lots of rote work, whether blue-collar or white-collar, to one in which routine [...]
Being Inclusive When Your Audience Is Unknown To You, Part II
For too long, companies such as ours let it be other people's business to create a more diverse, equitable, and inclusive world. What authority did [...]
Being Inclusive When Your Audience Is Unknown To You, Part I
For too long, companies such as ours let it be other people's business to create a more diverse, equitable, and inclusive world. What authority did [...]
Hybrid Meetings: Managing the Focal Point
I write this as pandemic restrictions begin to lift, and companies are finalizing plans to return employees to their physical offices. However, one thing the [...]
Leading Remote Teams During Challenging Times
I am writing this article on March 10, 2020. If your organization is like many others, you’re worried about the spread of Coronavirus and what [...]
4 Things Nervous, Over-Preparing Presenters Can Do to Calm Down and Engage
I recently delivered a workshop for eight very nervous presenters. They were a great group and talked very frankly about their worries and concerns about [...]
Three Must-Haves For Running Fruitful Business Meetings
Whenever you’re delivering a presentation or running a meeting, one of your primary responsibilities is to facilitate the discussion that takes place during it. After [...]
Presentation Skills Training: REDEFINED.
Josh Bersin wrote an interesting article on LinkedIn about the mismatch between academic education and job skills. What jumped out at me was research showing that [...]
The Orderly Conversation Defined
One of the most important things for business communicators to understand is the distinction between a speech and a presentation. They are not the same. [...]