RETHINK: Training Materials as In-the-Moment Job Aids

Greg Owen-Boger, VP Turpin Communication

In our work, we train and coach a lot of corporate trainers and subject matter experts (SMEs) to be more effective in the training room. Time and again we see them struggle with PowerPoint slides and facilitation guides. We see similar struggles when they’re using off-the-shelf training as well as when the training has been… Read more »

Breaking Free: 4 Things Nervous, Over-Preparing Presenters Can Do to Calm Down and Engage

Nervous presenter hides behind sheet of paper

I recently delivered a workshop for eight very nervous presenters. They were a great group and talked very frankly about their worries and concerns about presenting. Their nervousness stemmed from different things. For example, One of the presenters hated being the center of attention, so speaking to groups increased her anxiety. One was a non-native… Read more »

“I Hate Dry Runs” (How To Make Training Prep Less Torturous)

Recently we were working with a group of trainers in a facilitation skills training workshop. During a conversation about how they preferred to prepare, one of them, we’ll call him Steve, said, “I hate dry runs, but we do them all the time. It’s a tortuous process for me.” As a leader or manager of… Read more »

For Leaders Who Expect Better Communication from Employees: 5 Ways to Achieve It

As a leader, you expect your employees’ business communication to be effective and efficient. But is it? Too often, it’s not. (I’ve written about the business implications here.)  However, it doesn’t have to be that way. To be effective and efficient, business interactions must succeed on two levels. Helping your employees understand this concept is… Read more »

The Orderly Conversation: 4 Ways to Make Presenting to Leadership Easier

      As talent development professionals, it’s essential for us to communicate effectively both inside and outside the training room. Our success and reputation depend on it. Too often—especially when communicating to business leadership—we miss the mark. We might fail to speak the language of the business, frustrating our listeners. Sometimes we’re not as… Read more »

First, Build Trust With a Solid Frame

Harvard Business School professor Amy Cuddy is quoted in an interesting short piece at businessinsider.com. She says that radiating a sense of trustworthiness and warmth is actually more important in building good business relationships than projecting competence, at least initially. This fits with Turpin’s focus on creating a solid frame to introduce your presentation. Of… Read more »

Information overload: How to avoid it when presenting to leadership

You’re a detail-oriented person working in a highly technical position. You probably wonder how much detail you should go into when presenting to managers and leaders. You may even have been asked not to go into information overload again. You’re not alone. This is a topic that comes up a lot in our presentation skills… Read more »

What we wish everyone knew about presentation anxiety

Last week I was working with a nervous workshop participant. Let’s call him Nate. Nate said that his biggest concern when presenting was nervousness. “What sort of nervousness is it?” I asked since nervousness is caused by different things for different people. “Is it about the audience, the topic you’re talking about, or something else?”… Read more »