First, Build Trust With a Solid Frame

Harvard Business School professor Amy Cuddy is quoted in an interesting short piece at businessinsider.com. She says that radiating a sense of trustworthiness and warmth is actually more important in building good business relationships than projecting competence, at least initially. This fits with Turpin’s focus on creating a solid frame to introduce your presentation. Of… Read more »

Keep these 3 things in mind when using PowerPoint in informal settings

Here’s a question I found intriguing on LinkedIn. It’s from a woman named Alexis. We do mid-year meetings with our customers, to review the services we’ve delivered and make sure expectations are being met/exceeded. In the interest of consistency, we’ve developed a PowerPoint template with key topics to include – the expectation is that it… Read more »

More About When and How to Ask Questions During Your Presentations

The article we shared on Facebook last week, Do you really expect me to respond to that?, sparked a question from Barbara. Hey Dale, could we have a post soon on questions that aren’t manipulative? That is, how/when to place a question that helps you gauge your audience and gather information? For example, “How many… Read more »

What We Can Learn (and Not Learn) from Michael Bay

You might have heard about the public speaking nightmare film director and producer Michael Bay experienced at the Consumer Electronics Show January 6. A word of warning, though, if you’re sensitive to watching someone have a meltdown and walk off stage without delivering his message, prepare yourself. I found it really painful. And it’s only… Read more »

I have a hard time making recommendations to the highest level people in my company. It seems presumptuous.

I understand what you mean. It can feel really awkward making recommendations to your executives. But keep a few things in mind. First, you’ve been asked to give a presentation to these executives for a reason. You are saving them a significant amount of time by collecting and analyzing the necessary information, and then presenting… Read more »

During a persuasive presentation, when should you make your recommendation?

It’s a good idea to state your recommendation (or solution) in the introduction of your presentation because it makes it easier for your audience to listen. Once you’ve told them what you want them to do (or believe) after your presentation, they can easily put everything that follows in that context. Everything you say supports… Read more »

Memorizing the Opening of a Presentation

Question: Why don’t you recommend memorizing the opening of a presentation? Answer: The reason we don’t recommend memorizing the opening of a presentation is because it places your focus in the wrong place. When your presentation starts, you should be thinking about your listeners and engaging them in the conversation not recalling a script. If… Read more »