Business Meeting Contract: A Pledge for Greater Efficiency

This infographic is intended for printing and hanging in your conference rooms. Please let us know if you have any feedback. Business meetings are held to get a specific piece of business done during a specific period of time. Everyone attending shares responsibility for the meeting’s success. Showing up on time, being prepared, and silencing… Read more »

Turpin Communication’s Culture – What We Stand For

Two recent events triggered the Turpin Team to discuss our culture, values, and generally what we, as an organization, stand for. It’s not that we don’t know who we are. We do. We live our values every day, but we never actually wrote them down … until now. The Two Recent Events Dale (Turpin’s Founder)… Read more »

Breaking Free: 4 Things Nervous, Over-Preparing Presenters Can Do to Calm Down and Engage

Nervous presenter hides behind sheet of paper

I recently delivered a workshop for eight very nervous presenters. They were a great group and talked very frankly about their worries and concerns about presenting. Their nervousness stemmed from different things. For example, One of the presenters hated being the center of attention, so speaking to groups increased her anxiety. One was a non-native… Read more »

Trainers: Let’s Retire the “Gotcha”

Originally published on Training Industry’s blog September 28, 2016 There’s a common facilitation technique used in training situations that needs to go away. Let’s call it the “Gotcha.” This technique intentionally leads learners to fail in some way, by leading them either to an incorrect answer or to fail an activity. Sometimes it’s used as an… Read more »

“I Hate Dry Runs” (How To Make Training Prep Less Torturous)

Recently we were working with a group of trainers in a facilitation skills training workshop. During a conversation about how they preferred to prepare, one of them, we’ll call him Steve, said, “I hate dry runs, but we do them all the time. It’s a tortuous process for me.” As a leader or manager of… Read more »

Practicing to Deliver Perfect Training? Stop It

Originally published on Training Industry’s blog July 26, 2016 Given all the work leading up to a training session—assessing business and learner needs, instructional design, slide creation, and so on—it would be easy to assume that the preparation process is well understood and consistently executed. And it is, up to a certain point. However, there is… Read more »

Adapting to the Needs of Adult Trainers

Originally published on Training Industry’s blog June 15, 2016 As a training and development professional, you know that the work of designing and delivering training always focuses on the needs and perspectives of adult learners. Learner needs shape how information is organized, delivered and reinforced—the whole process from beginning to end. You also know that a… Read more »

2 Levels of Success in Business Communication

Originally published on Training Industry’s blog May 23, 2016 As a leader, you expect the people you work with to communicate effectively and efficiently. Too often, they don’t. Meetings waste time. Presentations fail to persuade and sometimes seem pointless. Employees disengage, and everyone dreads the next meeting. Much of this could be avoided if people remembered that all business… Read more »